Refund policy

All Sales Are Final. Due to the sanitary and hygienic nature of our cosmetics, we strictly enforce a no-returns and no-exchanges policy. Please review your cart carefully before finalizing your purchase to ensure accuracy.

To guarantee the highest standard of quality, every product undergoes a thorough hand-inspection before it is packaged and shipped to you.

Damaged Products

While we are not liable for items damaged during transit, we want to help resolve any issues. Please contact us at info@giselacosmetics.com within 48 hours of delivery. To help us assess the situation and find a solution, your email must include clear photos and videos of both the damaged products and the shipping packaging.